Knowledge Base

AX 6.5 - Appxtender Web Section Missing From Admin

issue Appxtender Web section has disappeared from AX Admin. solution Found that in Tools - Options in ADMIN that AppXtender Web.NET was not selected. Once this was selected he was able to bring up that se...

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How to shrink the AX Workflow Manager Database

issue Customer would like to clean up the AX Workflow Manager database. solution Skelta BPM.NET 2009 Soft Purging Scripts is a set of database scripts used for deleting unused workflow data from Skelta Re...

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AX 6.5 SRM - When is secure path and SRM enabled?

issue How do you enable Software Retention Management? Why is Retention Administration not enabled? solution Retention has to be set up when creating the App, secure path is set during that time. The SRM A...

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Appxtender 6.50.124- error 'exception from HRESULT: 0x80131040

Uninstalled Toad for IBM DB2 Freeware installed.      

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AIG Line Count Not Matching Waiting to Upload Stuck Documents

Issue Documents from AIG may get stuck in waiting to upload because the XML is missing billing detail records. Solution To Diagnose: Lookup dcnNumber if you do not have it. If the documents were originally o...

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AX 6.5 - Can't Save to AX from Word with ODMA Enabled

issue When the user is in Word and does a Save As, she does not have the option to save into AE even though her ODMA support is checked. solution Copied odma32.dll from working machine on computer an...

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AX 6.5 - Need a way to push out default data source.

issue Customer needs a way to define the default data source for all workstations/users. solution You can define the default data source by exporting and importing the registry key for the database. Expor...

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InputAccel 6 SP1 - ScanPlus not showing Close Batch

issue Captiva ScanPlus users are expriencing an issue where the Close Batch button is not displayed. Users have to adjust the frames in the screen to display Close Batch button. This is only an issue for new...

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AX - Can't paste into text annotations

issue This hotfix resolves AX-606: Inside the annotation text editor in AX 6.5 Document Manager, cannot right click and paste. solution ftp://resellersftp.metasource.com/Resellers/AppXtender6.5/Hotfixe...

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AX 6.0 - HTML Not Printing with correct format

issue Html documents will not print correctly. Looses all formating options. solution upgrade to 6.5 will resolve the issue

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