Knowledge Base

AX Secure Path - general information on secure path

ISSUE Read the note below before attempting to modify ae_paths when using secure path. SOLUTION The secure path is a ROOT path…as an example (in my screenshot - my computer name is ax54)….creat...

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AX Workflow Manager - General Information

issue Use the link below to find useful information around AX Workflow Manager. solution http://www.skelta.com/products/webinar/View-Download-Webinar.aspx

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AXWM 6.5 - Installing ApplicationXtender Workflow Manager on 2008 R2 SP2 x64 Operating System

ISSUE FOllow the steps below to install ApplicationXtender Workflow Manager on 2008 R2 SP2 x64 Operating System SOLUTION 1. After OS Installation do the following a. Login as a Domain Administrato...

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AXWF 6.5 - Can't log into Enterprise Console

issue Cannot log in to Enterprise Console using my active directory user and password. solution Checked Site Authentication settings when I first got in. Made sure it was set to impersonation account. Did...

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VMWare Tools fails to upgrade

ISSUE VMWare tools will not upgrade. SOLUTION The problem happens if the original drive used to install the tools is no longer a valid drive in Windows. (e.g. E: was the original drive and it is no longer on...

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AX Scanning - Image Quality Issues

ISSUE Trying to get rid of border, successful in AX5.4 Canon 5020 and 5060 images aren't consistent, but 3080 look great Scan functionality with Accusoft and border and IE functionalityEMC Dev found the probl...

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AX - Scanning TIFF's by default with TWAIN/WIA Drivers?

Issue: Customer purchased scanners that only have a twain or wia driver. Is there a way to force AX to scan tiffs? When you choose these drivers it creates a bitmap. Solution: Under AX File>Configuratio...

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AX Utility Services error during Formatta configuration

Issue: Error occurred Submitting to AX: Exception during creating a new document. Error details: Could not load file or assembly 'XtenderSolutions.Utility.PDF.PDFLib, Version=5.40.322.0, Culture=neutral, Public...

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AIG Documents Not Moving / Progressing - Stuck in Tijuana

Issue AIG documents are not moving from Tijuana Solution If you find that AIG documents or batches are stuck in Tijuana, check F:\Formware\Tracking and if there are a bunch of text files for AIG then Visual...

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AX Admin - cannot log into AX Administrator

issue AX Admin generates the following message during login: "The administrator is currently running on <servername>"Edit the entry xsadmin.administration.configuration in t solution he CM_CONFIG ta...

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