Knowledge Base

ApplicationXtender 6.00.123 Patch 2225

This patch addresses the following issues: 1.      AX-22 AX Verity returns “There is not enough system sourcesâ€ error during OCR 2.      AX-89 Outlook Integration erro...

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AXO 6.5 - When using License Groups, the MSWord AXO component will not connect to datasource. Error message - "There are no licenses available".

Issue: When using License Groups, the MSWord AXO component will not connect to datasource. The login window says that there are no licenses available. Solution: Enable named pipes in SQL in SQL Server Configur...

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ERMX - AX Reports Management fails to create new report or print stream type

Reinstalled AX Reports Management to use UNC path

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How to collect DiskXtender MediaStor diagnostics for hardware problems

ISSUE The following steps outline the process for collecting DiskXtender MediaStor diagnostics for hardware problems. SOLUTION Run the DXDiagnostics while unformatted media is inserted. Enable the follo...

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DX - Error when formatting Platter.

ISSUE Client has Jukebox, Getting error message when trying to format platter. HP Jukebox. 2 drives, 1 bad. Product and Version: DX 5.30.091, Mediastore same. Error Message: Unable to query media with ID 399...

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AX ReportXtender - Media Distribution 4.6.1 Viewer Problem

ISSUE Customer can't run a RX 4.61 CD on Windows 7 The RxVeiwer install ran with problem, however, when running RX launch, it attempted to launch a Read Only version (AexRO32.exe) of v6.5 Doc Man and abnormall...

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AX 6.5 Appgen - User cannot be added

Issue Admin can't add user through AppGen. AX configured to use WIndows Security. Solution WORKAROUND: The user may sign in with AX Document Manager or Web Access. Their username will appear in AppGen. The ...

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ApplicationXtender 6.5 with Kofax 9.0

Run Steps 1-7 as Administrator: 1) Install your licensed version of ApplicationXtender (AppXtender) 6.5. 2) Setup AppXtender 6.5 where you can add, query, and delete documents. 3) Install your licensed versi...

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AX Web Access. NET and Workflow Manager - authentication broken

ISSUE Customer reports that sometime over the weekend, automatic login stopped working for web products. Internet Explorer Error - sOLUTIIN No such interface supported.Run regsvr32 for actprxy.dll and sh...

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AX 6.5 This hotfix resolves AX-538: Job queue logic should not limit AE_JOB table jdesc to 133 chars.

issue Image Index Import jobs not submitting to fulltext. solution HOTFIX FOR APPLICATIONXTENDER ----------------------------- October 28, 2010 Application: ApplicationXtender Desktop Version: 6.5 GA This ...

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