Knowledge Base

AX 16.3 - Error opening PID table in AX Admin site - "Object reference not set to an instance of an object".

Issue: When opening the Monitoring > PID table section of the AX Administrator site, the following error message pops up: Object reference not set to an instance of an object. Solution: Truncate the ae_pid ...

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xPlore 1.6 - Error message installing xPlore 1.6 on Windows 2016 server - "Windows DLL failed to load".

Issue: When installing xPlore 1.6 on a Windows 2016 server, the following error message pops up after running the setup.exe file: Flexeraax2$aaa: Windows DLL failed to load at Flexeraax2.af(Unknown Source) at...

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AX 8.1 / 16.3 What can cause a license to become invalid

Any change to the system’s hardware profile may result in the license being invalid Changing the MAC address (replacing NIC) or the HDD on the server may cause you to have issues with the licensing **** T...

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