Knowledge Base

xPlore 1.6 - Database error when indexing document.

Issue: After installing xPlore 1.6, full text indexing fails with the error message: [1/10/2018 1:00:15 PM] 00000690 Database error when indexing document: AppID = 5, DocID = 1. Solution: Apply xPlore patch P0...

Read Article

New License Request for 8.1sp2 and Beyond

Versions: ApplicationXtender 6.5, 7.0, 7.1, 8.0, 8.1, 16.3. Symptoms: When a user attempts to login to ApplicationXtender they receive an error “Unable to acquire a license”. Possible Causes: 1. Windows upda...

Read Article

WX 8.1 - E_Fail rendering error.

Issue: Error returned when rendering task: Failed to create rendering component. Cause: The render server has 2 COM+ components whose identities use the service credentials configured in AppXtender Admin > ...

Read Article

WX 8.1 and 16.3 Could not load file or assembly System.Web.MVC

Problem - Could not load file or assemble System.Web.Mvc when launching AX Admin Please note to make a backup of the web.config before any modification. Open the web.config for WebXtender or Admin, Find the...

Read Article

WF 16.3 - Log out icon missing in Enterprise Console.

Issue: The icon on the top right corner of Enterprise Console to access the "Log Out" and "Repository Settings" menu is missing. Solution: This problem was caused by a product defect identified under JIRA WFX-...

Read Article

DX 6.5 SP8 - Is Windows Server 2016 supported?

Issue: Is DX 6.5 SP8 supported on Window Server 2016? Solution: No. Per EMC DX support, although there may be functionality, DX has not been qualified with Windows 2016 as there are no more development plans.

Read Article

WF 16.3 - Error restoring repository from CentralConfig using "Attach Datasource" - "Error while copying repository :CopyRepository()".

Issue: When attempting to restore a repository from CentralConfig using "Attach Datasource", the following error message pops up: Solution: Before following the steps below, ensure that backups of the farm ...

Read Article

WF 16.3 - Workflow Manager Upgrade Wizard stuck on "Upgrading Repository Lists" after running WFM6.52-7.0SP1 Upgrade Manager1.bat.

Issue: While doing a migration/upgrade of workflow from 6.52 to 16.3, the upgrade gets stuck on "Upgrading Repository Lists" after running "WFM6.52-7.0SP1 Upgrade Manager1.bat". The following error message a...

Read Article

AX 8.1 - Error modifying application in Admin - "The reference account is currently locked out and may not be logged on to".

Issue: When modifying an application from the AX Admin site, the following error pops up: "The reference account is currently locked out and may not be logged on to". Solution: The Windows account configured...

Read Article

AX - Error running Index Image Import - "Attempting to lock Appxtender application for update".

Issue: The following error message pops up when running Index Image Import: "Attempting to lock Appxtender application for update." Solution: If AX 7.0 or below is installed: 1. Launch Application Generator f...

Read Article