Knowledge Base

Adding AD users to Skelta

Issue: Customer would like to add AD users to Skelta. Solution: 1.Go to Repository settings(You Need to Login with the admin account). 2. Select Manage Security Group-Resource mapping under Advanced Se...

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After hiding scripting toolbar and logging in again, it reappears.

Issue: After hiding scripting toolbar and logging in again, it reappears. Solution: Open aex32.txt file and find line "ScriptToolbar.Visible = True". After removing it, the ability to turn the script toolba...

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WX 8.X - How to Enable Render Logging

This Article will walk you through the process to enable Verbose logging for ApplicationXtender 8.1 Render Server. Log into the ApplicationXtender Administration site. Navigate to the Monitoring section an...

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Detailed log data for assembly fail messages

Issue Customer reports IIS issues around using Web Access .NET assemblies like WinATNAuthorityprovider.dll Solution This utility allows you to generate detailed log data related to an assembly that fails t...

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Downloading, Installing, and configuring AppSight Blackbox

ISSUE Need to install AppSight Blackbox SOLUTION Download from: ftp://resellersftp.metasource.com/BlackBox/7.0/AppSight Black Box Service.zip Extract zip to local hard drive. Run setup.exe Here are the ins...

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Enable IA logging

issue Customer would like to enable logging in InoutAccel solution 1. Navigate to C:\Documents and Settings\All Users\Application Data\EMC\InputAccel 2. Edit the Settings.ini file, locate the [...

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Error code 8004E00f - COM+ was unable to talk to the Microsoft Distributed Transaction Coordinator

Issue: You will get the following error when attempting to configure COM+ components: Error code 8004E00f - COM+ was unable to talk to the Microsoft Distributed Transaction Coordinator Cause and Solutio...

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Force Grid Refresh in Skelta when using Custom ASPX approval pages

issue Customer would like to force grid refresh in AX Workflow Manager solution This code has to be the last line in their buttonsPage.ClientScript.RegisterClientScriptBlock(this.GetType(), "Refresh", "")...

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Procedures To Add Additional AX Index Servers On Additional Machines

ISSUE Customer would like to install AX Index Server across multiple machines. SOLUTION (Changes to Verity Collections)Share the Collection FolderCollection folder propertiesSharing tab:Add - “legat...

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IA - Launch Module Failed

Issue: In the IA administrator when you try to launch a given module in setup mode you receive the following "Launch module failed. Unable to launch module setup. Either the module could not be found, or the ...

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